Monica Keeble

25 years experience working with social landlords, voluntary organisations, national organisations and tenants' groups. Independent consultant since 1989, developing tenant participation and service user involvement, undertaking project reviews and evaluations and undertaking research into practice.

Tamsin Stirling

21 years experience of the housing sector working as a consultant, policy officer, research assistant and housing officer. Independent consultant since 1999, carrying out research, strategy development, policy analysis and compilation of good practice. Chair of Bron Afon Community Housing, a board member of homelessness charities Llamau and Homeless International and editor of Welsh Housing Quarterly (www.whq.org.uk).